Monday - Friday 8:00AM - 17:30PM | Saturday & Sunday: Closed

Call Us: 01452855555 service@cgautocentre.co.uk

vw specialist cheltenham

VW Specialist Cheltenham

Cheltenham & Gloucester Autocentre are your local VW specialist Cheltenham, and our team of experienced technicians have got you covered for all your VW repair, servicing and MOT needs.

Our team of VW specialist technicians provide 5-star service and great value, so there’s no need to compromise. With over 20 years of experience working on VWs, Cheltenham & Gloucester Autocentre can offer a first-time fix, saving you time and money.

Every VW in our care gets the premium service that it deserves. We only use genuine and high quality VW parts in all our repairs, being sure to maintain the integrity of your VW. This honest and open approach to maintaining your vehicle has earned us over 1000 5-star client reviews on The Good Garage scheme.

To book with the local independent VW Specialist Cheltenham – Call Cheltenham & Gloucester Autocentre today on 01452 855 555.

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VW Service

Regular servicing can ensure that you get the best out of your Volkswagen. Performance, fuel efficiency and longevity are all improved by regular servicing, so why not book your Volkswagen service today and enjoy the enhanced performance straight away.

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Repairs & Maintenance

We only use genuine and high quality VW parts to give you the best possible fix, and with all parts and labour coming with a 12-month guarantee, you have peace of mind that Cheltenham & Gloucester Autocentre are working for you and your VW. Contact our team today to book.

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VW MOT

An annual health check for your Volkswagen to make sure your car meets DVSA minimum standards for safety and roadworthiness. Keeping you and those around you safe while reducing your risk of possible fines. Your safety is our priority here at Cheltenham & Gloucester Autocentre.

Book your appointment with your VW Specialist Cheltenham today

Cheltenham & Gloucester Autocentre 01452 855555

Common issues we’ve seen with VW

01

Adblue: A diesel exhaust fluid that helps to reduce harmful chemicals from your emissions. Adblue needs to be regularly topped up, and if not, it can affect your engine maintenance. Contact us today to stay on top of your Adblue levels before your warning light appears.

02

HP Pump: High-pressure pumps inject fuel into your engine quickly and efficiently. But if your HP pump is faulty, your car may come to a stop or potentially not start in the first place. If you have problems with your engine, give us a call today and let our team take care of your VW.

03

Engine timing: Your engine timing is critical in having everything work as it should. So if the timing is off, whether it’s a software or mechanical issue, it can cause severe damage to your engine. If you have noticed your exhaust leaking unburnt fuel or ticking noise from your engine, get in touch immediately to arrange your engine inspection.

04

Door locking system: Depending on the age and model of your VW, issues with your door locks could be a software issue or maybe faulty wiring. Book in for our diagnostic evaluation today, and let us remove the guesswork and get to the cause of the problem, fixing your VW the first time.

05

DPF: Your Diesel Particulate Filter is designed to remove harmful chemicals from your exhaust emissions. However, the filters have a lifespan and need replacing regularly. A faulty DPF can cause an MOT failure due to your VW not meeting emission standards. So stay ahead of the maintenance and book for your DPF check today.

06

Drivetrain: The drivetrain is responsible for ensuring your VW has a smooth ride. If there is a fault within your drivetrain, you may notice gear slipping or hear a whirring noise when you are driving. Book in and let our specialists get your VW back to optimum performance.

vw specialist cheltenham

As the independent VW specialist Cheltenham, there is no problem too big for our team of experts

Would you like to learn more about how we have previously helped local VW clients? Check out our blog for real-life client fixes.

Book your appointment with your VW Specialist Cheltenham today

Cheltenham & Gloucester Autocentre 01452 855555

How will I be kept informed on the progress of my VW service?

We work to make sure you are safe on the road, and that includes giving you the knowledge that your VW is in safe hands with Cheltenham & Gloucester Autocentre. A crucial part of our business is to make sure we are honest and transparent in everything we do.

After the initial inspection, we will present you with our findings and what we would recommend in terms of remedial work. But we will never hit you with any unexpected fees for work you didn’t agree to.

cheltenham & gloucester autocentre

Additional benefits of choosing Cheltenham & Gloucester Autocentre:

Free Courtesy Car

Keeping your VW maintenance as easy and convenient as possible is key to enjoying your VW for longer. Take advantage of our free courtesy car service to minimise disruption to your day. Reserve your courtesy car upon booking, and we will make sure we have a car waiting for you.

Collection & Delivery Service

Getting to the garage isn’t always easy, and that’s why we offer a collection and drop off service for our clients, ensuring you don’t miss out on servicing. Book your collection with our team when arranging your service.

Book your appointment with your VW Specialist Cheltenham today

Cheltenham & Gloucester Autocentre 01452 855555

Where are you located?

Cheltenham & Gloucester Autocentre are your local VW specialist Cheltenham. We are located on Gloucester Road, between Airport junction and GCHQ.

Save yourself time and money when you choose Cheltenham & Gloucester Autocentre.

  • Emma Aynsley

    6th March 2025

    I'm so grateful to the team for fitting my car in for an MOT and new battery fitting at extremely short notice. Everyone I was in contact with was friendly, warm, and accommodating. The garage was highly recommended by a friend, and I can understand why! Will definitely be making use of the services again.

  • Caleb Williams

    28th February 2025

    I was impressed by the service and the care shown by the garage. While they may not be the most competitive on pricing, they earn the difference with reliability, speed, and service. They were very helpful and cooperative in solving my car's issues, and I'd be happy to recommend them.

  • Laura Thomas

    27th February 2025

    I've been using cheltenham and Gloucester auto Centre for years now for all my cars and will always go back. They have always given an excellent, friendly, reliable service. I would and always do recommend them 👍🏻

  • Karigan Neighbour

    27th February 2025

    the best service I have ever received . This will be my new garage now moving forward . Very friendly and fast

  • steve collins

    7th February 2025

    Very friendly company from the get go, soon as I rang up so polite. Very clear on what was wrong with the car to my partner and explained everything. They even gave my partner some advice how to handle the situation we are in with the car. Great garage

  • David Leithes

    6th February 2025

    Very professional in every sense. Exemplary service. Highly recommended.

  • Bryson Wall

    4th February 2025

    Car went in with an unexpected breakdown. The team kept me informed at each stage and swiftly found and repaired the fault.
    Would definitely recommend and use again.

  • Oliver Davis

    31st January 2025

    Excellent service from start to finish. Will be recommending to others.

  • Kathrynne Nelmes

    15th January 2025

    Friendly, knowledgeable and accommodating.

  • Lee Burgess

    7th January 2025

    Really impressed with the level of knowledge and service received from this garage. I had just moved to the area and hit a pot hole - this garage helped me out and went above and beyond. There were a few services they didn't provide (refurbishing alloys) but put me in contact with a local trusted vendor who did excellent work at an affordable price. 10/10 recommend and will definitely use for... Read More

  • graham lundegaard (Portfire)

    6th January 2025

    Very professional and friendly service

  • Grubby Paws

    17th December 2024

    Used this company for over 10 years, always been good with customer care, they call you before doing anything extra, full service gets you a valet (no more dog smell in my case 🙂) I regard the team as good value for service, would recommend

  • Paul Hill

    16th December 2024

    Just had some great service rom this garage, very pleased with the technical knowledge and level of information they can provide about vehicles. First rate, I recommend to my friends and family. Added bonus they are genuine and very pleasant, there is a very comfortable reception area should you wish to wait.

  • Johnny R

    1st November 2024

    Professional and friendly service again.

  • Paul Hill

    30th October 2024

    Very pleased with the quality of service and communication I receive at this garage, combined with the good feeling that my vehicle has been checked and safe to drive.

  • Allen Edmondson

    25th October 2024

    VW transporter service and MOT. I was pleased with the quality and price. An efficient setup. Would recommend and use again.

  • Reed Anne

    21st October 2024

    Truly wonderful service with extra friendly help and advice and nothing ever is too much trouble. Brilliant and a very very happy customer with absolute faith in everything they do for me.

  • Jon&Lucy Barton

    9th October 2024

    Fantastic & very quick service for an MOT on our works van! Would highly recommend.

  • Rebecca Jenkins

    1st October 2024

    Friendly staff, flexibility with drop off and collection, and both my husband and I have had issues sorted that other garages failed to notice/fix.

  • Jez FH

    1st October 2024

    Fantastic customer service and communication. Would definitely use again and recommend 👍

  • Louise Johnson

    26th September 2024

    Reception staff helpful and friendly and mechanics don’t rip you off

  • Karen Westlake

    23rd September 2024

    Once again, Cheltenham and Gloucester Autocentre surpassed all my expectations. Front of house team are wonderful - knowledgeable, welcoming, and kept me regularly updated with progress.
    Fantastic turnaround, despite having booked at very short notice.
    Thank you!

  • MrsJ 03

    9th August 2024

    Absolutely fantastic service, super friendly staff and really fast fixing our car. Got the part much cheaper than expected and we got the car back really fast. Super impressed Thanks Martynn & co
    Skoda fabia lady

  • Saranne Griffin

    6th August 2024

    Excellent service and communication. Was really easy from start to finish and they explained everything really thoroughly throughout. Highly recommend!

  • Alison Pratt

    7th July 2024

    I would not go anywhere else

  • Sarah Miller

    30th June 2024

    Always friendly and helpful, the online booking is really simple to use and the text reminder is really useful, highly recommend this garage for your MOT and service 👍🏻

  • malcolm wood

    27th June 2024

    The staff were honest about my vehicle diagnosis - very important. I was kept informed as to what was happening with the work on my vehicle - very important.)

  • Simon Dove

    25th June 2024

    Well organised, professional staff who were very helpful in getting my urgent MoT sorted. Reception staff and technician were brilliant.

  • julian green

    17th June 2024

    Great service and top repair shop. Would recommend them.

  • Phil Harries

    17th June 2024

    I've been going to C&GA for many years now and will continue to do so for many more.
    Friendly courteous service, a rare find.
    Always a pleasure going there.

  • Bee Face

    17th June 2024

    I'm very impressed with all aspects of CG Autocentre, and will be using you as my go-to from now on. Friendly and efficient staff on the service desk and some good, conscientious mechanics. Very happy with my experience today!

  • Ross B

    7th May 2024

    Called up with slow puncture issue, and fit in straight away. After a short wait (and a free coffee) puncture was repaired for the fraction of a cost of a replacement tyre and I was on my way.

  • les brightman

    23rd April 2024

    As always friendly, efficient and happy. Needed some work done, they quoted for the worst but only charged for the actual work required.

  • Clive Jonathan

    22nd April 2024

    Great service and value for money with my broken car and they also helped me get my motorcycle started when it malfunctioned at their garage , first class 🙏

  • Jane Fletcher

    26th February 2024

    Excellent service very polite and friendly staff.

  • kevin rollason

    25th February 2024

    Excellent service and value for money as always.
    Also thanks for the clean car !
    Mr R

  • Andy-Jo Duffus

    18th February 2024

    Excellent service as always. Always gives clear advice on what does and doesn’t need doing. Reliable and good value.

  • Helen Clarke

    14th January 2024

    Will certainly use them again. Very friendly, efficient, honest service!

  • Wayne Leach

    8th January 2024

    Excellent customer service. These people are very helpful, keep you well informed, and do what they say they will do. Never any delays

  • Trevor Banks

    8th January 2024

    Always professional and very transparent regarding work completed and price.

  • Chris Smith

    24th December 2023

    We've been using Cheltenham and Gloucester Auto centre for a number of years now, for services, MOT and to resolve faults, particularly DPF issues. They have been far better than the Land Rover main dealers that we previously used and have fixed DPF issues where the main dealer was not able to diagnose the problem (or not willing to properly investigate).
    All communications and... Read More

  • Mark Dowling

    23rd December 2023

    Great comprehensive service and MOT at a good price with advisories quoted for without pressure to get done immediately. Lovely friendly service with great communication, couldn’t fault at all 🙂

  • Denise Wright

    6th November 2023

    Really pleased with the speed of service and how regularly was kept informed of developments.

  • Ken Wilford

    6th November 2023

    This Garage has been used by my Wife and I for over 20 years. We have had several cars in that time and even when we moved over 25 miles away, we continued to come back for all services. We will support this Garage still while we are able to drive, and recommend it to anyone we know. We are now back in Gloucestershire and continue to use this Garage.

  • Sheila Appleton

    5th November 2023

    So helpful. They fitted in our son's French ex.'s car when she had a problem with oil loss at very short notice. It's allowed her to drive back to France today. We're very gratef

  • jo porter

    5th November 2023

    One of the main advantages for me is that C&G auto is very near my home, but I find their customer service, warm comfortable and inviting reception area, extras (eg valet, external wash and update texts) above and beyond any other garage I've used. Help with the main mechanical issues and extra advice eg checks re mot advisories, were also brilliant. Thanks

  • James Showers

    28th August 2023

    Megan unusually gracious and helpful. Called me when I was 5 minutes late to my appointment and talked me with directions right in to the forecourt; cup of coffee and made sure I was settled down. Mechanics ' work swift , effective and clean.

  • Simon Forrest

    28th August 2023

    Highly recommended. A great team providing excellent service.

  • Tim Armstrong

    22nd August 2023

    Quick to respond to my initial email, and great service on the day. Great job all round, thanks!

  • rachel lintin

    12th August 2023

    Very friendly family run business. Make you feel like a valued customer. Great service and value for money.

  • Bev Burson

    14th July 2023

    Have been using this garage for several years always friendly reliable and excellent service.

  • Martin Ferris

    8th July 2023

    Very organised and eager to please Obviously the place to go.

  • Sue Nind

    8th July 2023

    This is the only place I have taken my car’s over the years. Always a smile in the ladies faces in the office, they are so helpful. They never rip you off.
    Definitely recommend using this local garage.

  • Sue Evans

    28th November 2022

    Full service, MOT and bumper replacement. Staff friendly and helpful, keeping me up to date on progress. Have been a customer for quite a while, and found their service to be consistently above average in all respects.

  • katie Jackson

    5th November 2022

    we have used this garage for over 10 years and have always had very good friendly service. nothing is too mutch trouble,the staff are always very helpful. we have told our friends about it and now they also go there. highly recomend it.

  • BEN PARKER

    5th November 2022

    Great company. Friendly & honest

  • Graeme Hulls

    31st October 2022

  • Grumpy Lumpy

    22nd October 2022

    Great and friendly service. Always use C&G.

  • Clare Williams

    31st July 2022

    Wonderful staff, great service. As a women I feel this garage is not in to making money out of me for made up issues, I trust them to diagnose problems with my car that are legitimate, costs are reasonable, with a full service you get a valet too. I have used them for over 5 years and would not consider going anywhere else.

  • Ken Wilford

    23rd July 2022

    This Garage has been used by my Wife and I for over 18 years. We have had several cars in that time and even when we moved over 25 miles away, we continued to come back for all services. We will support this Garage still while we are able to drive, and recommend it to anyone we know.

  • Nathan Prince

    15th July 2022

    I've been using this company for more than 12 years and never been let down. Their service, integrity, VFM and communication is unrivalled amongst other garages and I wouldn't take my car anywhere else for servicing, MOT or general repairs. Thank you Martin and team :-)

  • Josh Doddington

    19th June 2022

    Very friendly and helpful staff that managed to book us in same day and rectify the issues that we had with our car. We had a long journey ahead so this helped us massively. The staff recommended somewhere that we could eat nearby while we waited. the professional and friendly manner of the staff we encountered was welcomed as our day could have panned out much worse than it did.

  • Dave Algar

    22nd May 2022

    I have been visiting Martin and his team for many years. I found honesty from my first contact. Any work is agreed prior to proceeding so there are no surprises when the vehicle is returned. I can honestly say, I would, and have, recommended Cheltenham and Gloucester autocenter to many friends and colleagues who have made the same observations and comments. They too are now regulars. Well done... Read More

  • Stacy Shevardi

    6th August 2021

    The Customer Service experience provided by Cheltenham & Gloucester Autocentre was absolutely brilliant & amazing, extremely professional, friendly & helpful staff members, kept me updated throughout the day as to the progress of my car repairs by phone and managed to complete the work for me to collect my car back on the same day. The quality of repair work undertaken was excellent. The cost... Read More

Book your appointment with your VW Specialist Cheltenham today

Cheltenham & Gloucester Autocentre 01452 855555