Reviews for Cheltenham & Gloucester Autocentre

Reviews from Garage Hive..

Very well run and extremely courteous service.
Mr & Mrs Jenks
20th May 2021

Reviews from Google and Facebook..

Philip Surman
Philip Surman
11:18 25 Jul 21
Tomas Leggett
Tomas Leggett
11:03 25 Jul 21
Justin Munro
Justin Munro
11:43 24 Jul 21
Always a great service at Cheltenham and Gloucester Autocentre. I have been using this garage for many years now and will continue to use them.Very competitive prices, always friendly to deal with, explain issues well and always very accommodating with pick up & drop off times.It’s great to find a garage you can trust. I couldn’t recommend this garage enough.Thanks Martyn and the team there.
Simon Bennett
Simon Bennett
10:30 24 Jul 21
Brenda Harper
Brenda Harper
10:26 24 Jul 21
John Greaves
John Greaves
09:31 21 Jul 21
Absolutely top class, very knowledgeable and professional, highly recommended. Thanks 👍👍
Katelyn
Katelyn
16:00 20 Jul 21
Staff are always really friendly and happy to help you or answer any questions. Booking is never a problem either. Would (and do) recommend to people 🙂
Anthony Mullaney
Anthony Mullaney
18:28 19 Jul 21
Efficient, helpful and explained everything clearly. Very reasonably priced. Their free car check showed up a problem that could,if left unchecked, have cost me my engine.My number 1 choice for my vehicle from now on. 5*
Kirk Stevens
Kirk Stevens
10:57 12 Jul 21
This was my First time to this garage. From the outset looking into the workshop on arrive it's seems clean and tidy with everything in place, which to me, shows professionalism and pride in their work. The lady on reception was very Friendly and was happy to answer any questions I had. I was please with the txt updates on the progress of the work being done to my car. I will be using CandGauto in the future.
Chas Webb
Chas Webb
15:11 11 Jul 21
Service was impeccable as always. Wouldn't go anywhere else. A rare find.
Jo Furley
Jo Furley
14:26 11 Jul 21
Very efficient service for our MOT
Zoe Knight
Zoe Knight
12:01 11 Jul 21
Lovely friendly team , super efficient work time, and happily worked around my availability to drop off and pick up my car which was really appreciated!I also had a free health check with my MOT which I've never had by another garage before.One happy customer!
Scott Durno
Scott Durno
13:14 10 Jul 21
I found C&G Autocentre by luck on a rainy day when the driver side window of my VW T5 failed in the lowered position and I needed help. I dropped in without an appointment hoping they could help me, and despite being fully booked that day, they were kindly willing to squeeze me in and corrected the problem quickly and at a very fair price. I found them to be extremely friendly and professional, and most importantly very experienced with VW Transporter campervans. I have tried 3 other local service centres for maintenance for my older high milage T5 but I have found C&G to be the best, by far, in terms of fair price, thoroughness, taking the time to clearly explain any issues found and the causes, and which issues need priority and which can wait until later. I have been very satisfied with the service provided by Martyn and his team.
Chris Ratcliffe
Chris Ratcliffe
16:29 05 Jul 21
Booked in for MOT and service. I was kept informed throughout. Very pleased with the collection service. Staff very friendly.
Joanne Mutch
Joanne Mutch
18:56 25 Jun 21
Once again C&G Autos went above and beyond solving my problem quickly and efficiently, wouldn't hesitate to recommend
Dan Lovell
Dan Lovell
08:05 25 Jun 21
Couldn't recommend this garage highly enough. Very professional with great communication. The repair on my car took place quicker than I anticipated.My Audi A4 developed a fault with the ABS control unit. The problem had been diagnosed at an Audi main dealer and the repair quote was huge. I found Cheltenham and Gloucester Autocentre on a list of garages that work with a company called ACtronics (a company a friend had told me might be able to fix the part instead of having to buy a new one). I called Cheltenham and Gloucester Autocentre and spoke to Martyn, who was incredibly helpful and despite being busy agreed to let me drop the car off the same day, explaining that it would be booked in for inspection a couple of days later.On the day of the inspection I got a call from Martyn to update me on the progress. He was very clear as to the issues they had discovered and all of the possible outcomes for the repair, as well as possible timeframes. The garage sent off the part to ACtronics for repair and then refitted the part all in a matter of days whilst periodically keeping me updated. Thankfully the part could be fixed instead of requiring a new part. I even got the car back a couple of days earlier than I was expecting.Overall I was incredibly happy with the service the garage provided. It ended up being a lot less expensive than the quote from the Audi main dealer. I also felt like the garage were a lot more transparent than the main dealer I had previously taken it to.
Kieran Bushell
Kieran Bushell
20:12 16 Jun 21
I had a slight misunderstanding with the garage but I don’t believe that’s important... I say it’s not important because what is important is how they handled it and how we went about sorting it out. Very professional and I would definitely and will be taking my car back if I have any issues.All in all the costs are reasonable.all staff are friendly and welcoming, I read online it was a family run business and I could definitely sense that happy atmosphere.C&Gautocentre managed to fit my car in even though they was busy so that was also great!The staff also have an enormous understanding of cars unlike some cowboy garages I have and you may come across.I would and will be recommending C&Gautocentre to family and friends and I’ll also be back for other issues I have with my car.Thanks C&Gautocentre for the work carried out and fault finding.Again I apologise again for the miscommunication.You generally are the best garage I’ve been too and that’s not just because you went above and beyond to sort out the issues. Thank you again!
Ken Wilford
Ken Wilford
12:49 12 Jun 21
Andrew green
Andrew green
14:40 06 Jun 21
Audrey Payne
Audrey Payne
09:43 06 Jun 21
Stan & Kathy
Stan & Kathy
12:10 29 May 21
Very good Customer Service, explained the exact costs involved at every stage and (touch wood!) Everything seems fine with the car so far. We were having problems with the DPF warning light on and engine power restrictions. A bit of a minefield when you go into fund out what the cause of the problem is!I would definitely recommend the Company.. Its unusual to find a Garage with integrity these days and I intend to stick with them for other services!
jason hayes
jason hayes
11:39 29 May 21
Very professional service , highly recommend.
Paul Jude
Paul Jude
18:46 27 May 21
Graham Langbridge
Graham Langbridge
18:46 27 May 21
Very professional and high quality service from this long established family business. Helpful, courteous and prompt. Won’t hesitate to recommend.
Beverley Taylor
Beverley Taylor
13:48 15 May 21
Daryl Fish
Daryl Fish
09:27 08 May 21
Very polite excellent quality service always friendly and helpful
Stephen Mockford
Stephen Mockford
08:50 08 May 21
One hundred percent reliable, trustworthy, efficient and speedy. So good to have such a fantastic garage nearby. The staff are invariably friendly, helpful and fair.
stan earnshaw
stan earnshaw
05:53 05 May 21
all a car owner wants is a local garage that it can TRUST to look after his or her car, do any work as required to a professional level at a fair price. I am fortunate enough to have found such a business in C and G autos. I will only take my car to this establishment and have no hesitation in recommending others to do so.
Danni Calvert Milner
Danni Calvert Milner
18:38 04 May 21
Excellent service, and work on car done very quickly which is very appreciated as I'm a single mother, so to be without a car for a long period would have been very inconvenient but they made sure this didn't happen. I would never use another garage.
Peter Stinchcombe
Peter Stinchcombe
09:25 02 May 21
I have been using this garage for years as I get through a number of very old cars that need constant maintenance and I have never been disappointed yet 🙂
Roger Richardson
Roger Richardson
14:38 25 Apr 21
Marc Stubbs (Marc Stubbs)
Marc Stubbs (Marc Stubbs)
11:14 17 Apr 21
Very efficient service and friendly from the time i booked in. They explained everything to me and provided advice when I needed it and I was not pressured into having additional work done where this wasn’t needed like some garages. I would definitely use them again ...
Linda Laubscher
Linda Laubscher
06:57 12 Apr 21
Danny Hunt
Danny Hunt
18:47 04 Apr 21
Call for a repair problem with the car in the morning, had the issue fixed by the afternoon with no issues. You really get what you pay for and give a service you can trust. Couldn’t recommend them enough.
Sally Parker
Sally Parker
18:33 04 Apr 21
Always great, took my car for its MOT, was contacted really quickly to advise of the status and what suggestions they would make on what should be done. Got a few bits done, car was then ready really quickly and when I collected it, all good to go!Social distancing etc all practised really well, emailed before dropping car off advising what needs do be done prior to, like leaving documentation and locking wheel nut on front seat and removing all personal items (I would do this anyway just to be polite) and this was checked prior to leaving the key to ensure this was done.Staff as always were really friendly and helpful, great service overall.Thanks guys!
daz june
daz june
19:24 25 Mar 21
Friendly and efficient, what more do you need.
Grumpy Lumpy
Grumpy Lumpy
10:09 21 Mar 21
Susan Clark
Susan Clark
14:50 17 Mar 21
Fantastic ! First time car not serviced by dealership and I can honestly say the service provided far exceeded my expectations from start to finish. Very helpful and friendly staff, nothing was too much trouble including cleaning the car until it gleamed. Thank you to everyone at the garage.
Peter Seabrook
Peter Seabrook
14:35 06 Mar 21
Mr Mabbott-Quartley
Mr Mabbott-Quartley
11:16 06 Mar 21
Today on my way to work I had to be recovered by RAC and Martin and the team had no issue with taking the car to them and sorting without delay.I was quoted a price for the part and labour I was happy with the price as always trust them to do their best , yet when I arrived sameday to collect my car I was pleasantly surprised that the job was ?60 cheaper because the part was priced incorrectly when they quoted me, many garages would have said nothing pocket the difference.This is why I will always take my cars and recommend them - reliable, great service ,no corners cut and 100% trustworthyThanks Guys
Paul
Paul
11:08 06 Mar 21
Excellent service and friendly staff. Great garage to deal with.
Angela Anthony
Angela Anthony
12:28 28 Feb 21
Mark Coley
Mark Coley
12:24 28 Feb 21
Had service, MOT and additional work carried out. Always a great service and they will always keep you informed with any additional issues etc that need looking at before they start them. Top service and thoroughly recommend.
Matthew Coombs
Matthew Coombs
12:04 28 Feb 21
Booked in quickly for some repairs, give a fair price and a very professional service.Overall very happy and would recommend.
John
John
23:25 26 Feb 21
I’ve been relying on C&G Autocentre for many years now to do all repairs and servicing to our car and they have never let me down. I very much appreciate the excellent service they provide and the friendly atmosphere. Also, I’m very impressed that they take the Covid precautions seriously and put them into practice. The pricing is competitive and they never look for work to do which is unnecessary. I would strongly recommend them
Stuart Vincent
Stuart Vincent
10:50 20 Feb 21
Kathrynne Nelmes
Kathrynne Nelmes
13:27 18 Feb 21
Really good service as always.
Laura Thomas
Laura Thomas
21:26 17 Feb 21
I've been using cheltenham and Gloucester auto Centre for years now for all my cars and no matter what I always go back. They have always been so helpful and reasonably priced and I always trust them to do a good job. I would and always do recommend them 👍🏻
CHRIS BULLOCK
CHRIS BULLOCK
19:03 16 Feb 21
I feel more confident having my BMW serviced here than I do at the BMW main dealers. They really know what they’re doing and are much better at communicating any problems and what’s been done. They don’t replace stuff for they sake of it and most importantly they offer great value for money. Totally recommend.