Monday - Friday 8:00AM - 17:30PM | Saturday & Sunday: Closed

Call Us: 01452855555 service@cgautocentre.co.uk

mercedes service cheltenham

Mercedes Service
Cheltenham

Why should you choose Cheltenham & Gloucester Autocentre?

  • We are the independent family-run Mercedes service specialist that offer excellent value for money, saving you ££s
  • Our technicians only use genuine or high quality Mercedes parts to ensure the integrity of your Mercedes
  • When you use Cheltenham & Gloucester Autocentre, your existing Mercedes warranty is protected when work is undertaken
  • 12-month parts and labour guarantee gives you peace of mind
  • Experts in Mercedes with many five-star ratings from clients on Google
  • You can spread your Mercedes maintenance costs by choosing our flexible finance plan
  • Upon request, we offer a free courtesy car service so you can stay on the road
  • Our out-of-hours drop-off and pick-up service accommodates your busy life
mercedes service cheltenham

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What happens during a service for a Mercedes? What are you checking/replacing?

01

Lights & Visibility: All lights (front, rear, and internal) are checked to ensure they are working correctly. We check everything lights and visibility, including all windows, wipers, and mirrors, which are checked thoroughly for faults or weak points.

02

Interior: Seat belts are inspected to make sure they meet current safety standards. Checks are also made on internal controls, such as the air conditioning, hazard lights, horn and other controls.

03

Under the Bonnet: A complete inspection is conducted to ensure the engine is working correctly, and a thorough examination is conducted. Any leaks or faults within the system are examined. Air and oil filters, spark plugs and drive belts are checked and replaced as necessary.

04

Steering & Drive System: All joints, gaiters, and wheel bearings are thoroughly inspected for strength and functionality. The effectiveness and friction of front and rear shock absorbers and springs are also thoroughly checked. A wheel alignment analysis will also be performed.

05

Braking System: All brake pads and discs on the front and rear of the car are inspected and measured according to safety standards. We will also keep a record for the duration of their service life.

06

Under the Vehicle: Inspection of transmission for leaks, faults, corrosion, and rust. The oil is drained and replaced. A fuel line inspection is conducted before trays are replaced.

07

Tyres: The tyre tread is inspected, and the tyre’s air pressure is adjusted. The spare wheel and/or inflation kit are also checked. We also examine all wheel nuts to determine if any are damaged or weak.

08

Final Checks: We ensure that the brake fluid and anti-freeze have the correct levels and aren’t leaking. Refill the engine with new oil. Before the car is returned, the service record is updated.

What kind of service does my Mercedes need?

You can find your service schedule within the handbook that came with the car. It is outlined in your service plan when you will need Mercedes service, and the schedule suggests what work is recommended during your Mercedes lifetime.

On the dashboard of your Mercedes, you will also find an indicator that will illuminate when a service is due, either in distance to go or in date format. In your service book, you will also find a record of previous service history intervals.

Please contact us if you do not have access to your service book. We can then help to determine the best service for your Mercedes.

Mercedes Service Cheltenham

What are the benefits of servicing my Mercedes?

01

Safety: Some faults can go unnoticed until they cause an accident or become a bigger problem. Maintaining your Mercedes regularly will keep any problems from developing and keep you on the road safely.

02

Reliability: Mercedes vehicles are known for their reliability, and it’s probably why we choose them. With no regular servicing, you risk losing that reliability and having your Mercedes underperform, which will cost you more time and money in the long run.

03

Longevity: By regularly servicing and maintaining your Mercedes, you can extend its life. Your Mercedes will perform better for longer if you catch wear and tear issues early.

04

Savings: Servicing regularly can help detect faults before they become bigger and more expensive to fix. It can also reduce the costs of running and maintaining your Mercedes.

Save on your Mercedes Cheltenham service costs. Call today!

How will I be kept informed about the progress of my Mercedes service?

After completing your Mercedes Service Cheltenham inspection, we will contact you with our findings and recommendations.

We will never complete any remedial work without your consent: no hidden charges, just honesty and transparency throughout.

Our specialists are available to help with any questions you may have.

cheltenham & gloucester autocentre

Additional benefits of choosing Cheltenham & Gloucester Autocentre:

Free Courtesy Car

Take advantage of a free courtesy car during your Mercedes service to make maintaining your car an easy process. Please let our team know when you book to be eligible for your courtesy car.

Collection & Delivery Service

We understand that it’s not always easy to get your Mercedes to us. So that is why we provide a collection and delivery service to minimise interruptions to your busy life.

Save on your Mercedes Cheltenham service costs. Call today!

Where are you located?

Our garage is conveniently located between the Airport junction and GCHQ, with easy access to the site. There’s no need to travel to the centre of Cheltenham.

Please contact us by phone, email, or even drop by, and one of our team members will be able to assist you.

  • Ross B

    7th May 2024

    Called up with slow puncture issue, and fit in straight away. After a short wait (and a free coffee) puncture was repaired for the fraction of a cost of a replacement tyre and I was on my way.

  • les brightman

    23rd April 2024

    As always friendly, efficient and happy. Needed some work done, they quoted for the worst but only charged for the actual work required.

  • Clive Jonathan

    22nd April 2024

    Great service and value for money with my broken car and they also helped me get my motorcycle started when it malfunctioned at their garage , first class 🙏

  • Jane Fletcher

    26th February 2024

    Excellent service very polite and friendly staff.

  • kevin rollason

    25th February 2024

    Excellent service and value for money as always.
    Also thanks for the clean car !
    Mr R

  • Andy-Jo Duffus

    18th February 2024

    Excellent service as always. Always gives clear advice on what does and doesn’t need doing. Reliable and good value.

  • Helen Clarke

    14th January 2024

    Will certainly use them again. Very friendly, efficient, honest service!

  • Wayne Leach

    8th January 2024

    Excellent customer service. These people are very helpful, keep you well informed, and do what they say they will do. Never any delays

  • Trevor Banks

    8th January 2024

    Always professional and very transparent regarding work completed and price.

  • Chris Smith

    24th December 2023

    We've been using Cheltenham and Gloucester Auto centre for a number of years now, for services, MOT and to resolve faults, particularly DPF issues. They have been far better than the Land Rover main dealers that we previously used and have fixed DPF issues where the main dealer was not able to diagnose the problem (or not willing to properly investigate).
    All communications and... Read More

  • Mark Dowling

    23rd December 2023

    Great comprehensive service and MOT at a good price with advisories quoted for without pressure to get done immediately. Lovely friendly service with great communication, couldn’t fault at all 🙂

  • Denise Wright

    6th November 2023

    Really pleased with the speed of service and how regularly was kept informed of developments.

  • Ken Wilford

    6th November 2023

    This Garage has been used by my Wife and I for over 20 years. We have had several cars in that time and even when we moved over 25 miles away, we continued to come back for all services. We will support this Garage still while we are able to drive, and recommend it to anyone we know. We are now back in Gloucestershire and continue to use this Garage.

  • Sheila Appleton

    5th November 2023

    So helpful. They fitted in our son's French ex.'s car when she had a problem with oil loss at very short notice. It's allowed her to drive back to France today. We're very gratef

  • jo porter

    5th November 2023

    One of the main advantages for me is that C&G auto is very near my home, but I find their customer service, warm comfortable and inviting reception area, extras (eg valet, external wash and update texts) above and beyond any other garage I've used. Help with the main mechanical issues and extra advice eg checks re mot advisories, were also brilliant. Thanks

  • James Showers

    28th August 2023

    Megan unusually gracious and helpful. Called me when I was 5 minutes late to my appointment and talked me with directions right in to the forecourt; cup of coffee and made sure I was settled down. Mechanics ' work swift , effective and clean.

  • Simon Forrest

    28th August 2023

    Highly recommended. A great team providing excellent service.

  • Tim Armstrong

    22nd August 2023

    Quick to respond to my initial email, and great service on the day. Great job all round, thanks!

  • rachel lintin

    12th August 2023

    Very friendly family run business. Make you feel like a valued customer. Great service and value for money.

  • Bev Burson

    14th July 2023

    Have been using this garage for several years always friendly reliable and excellent service.

  • Martin Ferris

    8th July 2023

    Very organised and eager to please Obviously the place to go.

  • Sue Nind

    8th July 2023

    This is the only place I have taken my car’s over the years. Always a smile in the ladies faces in the office, they are so helpful. They never rip you off.
    Definitely recommend using this local garage.

  • Sue Evans

    28th November 2022

    Full service, MOT and bumper replacement. Staff friendly and helpful, keeping me up to date on progress. Have been a customer for quite a while, and found their service to be consistently above average in all respects.

  • katie Jackson

    5th November 2022

    we have used this garage for over 10 years and have always had very good friendly service. nothing is too mutch trouble,the staff are always very helpful. we have told our friends about it and now they also go there. highly recomend it.

  • BEN PARKER

    5th November 2022

    Great company. Friendly & honest

  • Graeme Hulls

    31st October 2022

  • Grumpy Lumpy

    22nd October 2022

    Great and friendly service. Always use C&G.

  • Clare Williams

    31st July 2022

    Wonderful staff, great service. As a women I feel this garage is not in to making money out of me for made up issues, I trust them to diagnose problems with my car that are legitimate, costs are reasonable, with a full service you get a valet too. I have used them for over 5 years and would not consider going anywhere else.

  • Ken Wilford

    23rd July 2022

    This Garage has been used by my Wife and I for over 18 years. We have had several cars in that time and even when we moved over 25 miles away, we continued to come back for all services. We will support this Garage still while we are able to drive, and recommend it to anyone we know.

  • Nathan Prince

    15th July 2022

    I've been using this company for more than 12 years and never been let down. Their service, integrity, VFM and communication is unrivalled amongst other garages and I wouldn't take my car anywhere else for servicing, MOT or general repairs. Thank you Martin and team :-)

  • Josh Doddington

    19th June 2022

    Very friendly and helpful staff that managed to book us in same day and rectify the issues that we had with our car. We had a long journey ahead so this helped us massively. The staff recommended somewhere that we could eat nearby while we waited. the professional and friendly manner of the staff we encountered was welcomed as our day could have panned out much worse than it did.

  • Dave Algar

    22nd May 2022

    I have been visiting Martin and his team for many years. I found honesty from my first contact. Any work is agreed prior to proceeding so there are no surprises when the vehicle is returned. I can honestly say, I would, and have, recommended Cheltenham and Gloucester autocenter to many friends and colleagues who have made the same observations and comments. They too are now regulars. Well done... Read More

  • Stacy Shevardi

    6th August 2021

    The Customer Service experience provided by Cheltenham & Gloucester Autocentre was absolutely brilliant & amazing, extremely professional, friendly & helpful staff members, kept me updated throughout the day as to the progress of my car repairs by phone and managed to complete the work for me to collect my car back on the same day. The quality of repair work undertaken was excellent. The cost... Read More

Save on your Mercedes Cheltenham service costs. Call today!

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