Mercedes Benz Cheltenham

Got in contact through email and had quick, detailed responses. Quickly booked my car in and then they had everything checked and fixed within the same day, really helpful and nice team and lovely and quick service and responses. Definitely recommend

Found an intermittent fault with the ignition warning symbol in my car. Discussed this with C&G Autocentre who carried out some diagnostic checks. They suggested a solution to resolve the concern, to which, I was involved with at all times.
As always friendly, efficient and happy. pleasure to take my car there.

Always provide great service, very professional and helpful.

Excellent service

All went very smooth, one of the best service reports I’ve had in a long time! I will be back!

Sorted my car speedily and efficiently after it broke down! I always feel like I'm a valued customer - would highly recommend Cheltenham and Gloucester Auto Centre.

Brilliant service on my Mercedes GLC 'B' Service — professional, thorough, and cheaper than garages and dealerships alike. The Military discount and free car wash were a superb bonus. Highly recommended!

I’ve been using C & G Autocentre for quite a while now and they never fail to impress me.
This time, the lads worked on into Friday evening, allowing me to have my vehicle back for the weekend.
They are always professional, courteous, welcoming and helpful, whilst keeping you well informed throughout, regarding any updates and costs, so no nasty surprises at the end.
I... Read More

Communication was excellent.

A bit of a shock about the cost, but additional work carried out after service and inspection was needed to ensure car safety and reliability.

Customer service was excellent.

There's a good reason why these guys are highly regarded in Cheltenham. They fixed a nasty brake gremlin that my car baffled me with for over a year. The dealer would have charged circa 5.5k to replace everything brakes related, but these guys found it was a fluid level sensor and fixed my car for an order of a magnitude lower price. Well done, I'm very grateful.

The customer service is second to none - my family and I have been going here for many years and despite moving home I still do. They are wonderful. You won’t be disappointed if you use these guys.

You can always guarantee a 5* service at Cheltenham & Gloucester Autocentre whether it's the friendly and helpful reception staff or the excellent quality of workmanship from the mechanics. This is why me and my family have been having our cars looked after for several years and will continue to do so.

Amazing communication and exceptional service. Only booked in for key recoding but they looked over the whole car at no extra charge and highlighted potential future issues, with no pressure for them to do any work. Very honest and welcoming. Will be back!

Excellent service and value for money as always.

Mr R

Great service from friendly staff at a very reasonable price.

As a Hong Kong old man with a pair of not so functioning ears. The young lady of reception offer me a proactively email contact iso telephone contact, so thoughtful and amiable.
The boss, Martyn, is a very nice man with professional attitude that make you believe you are talking to a old friend with your car. Excellent!

Good efficient service with a booking system that works well and kept in contact throughout !

Excellent service from start to finish, very professional, I think main dealers could learn from C&G

First time, having been attracted by the quality of their reviews. Not only was the work good and at a reasonable price, but they went out of their way to be friendly and accommodating. Not always found these days.

Great service from friendly staff.

If your car is out of warranty with your dealer, look no further.

If you want an honest, reliable, friendly service, these are the guys for you! I never go anywhere else.

As always friendly, efficient and happy. pleasure to take my car there.

Good friendly people who provide a good service to their customers. Well looked after from when you arrive, they make you feel welcomed and take great care of you.

I'm so grateful to the team for fitting my car in for an MOT and new battery fitting at extremely short notice. Everyone I was in contact with was friendly, warm, and accommodating. The garage was highly recommended by a friend, and I can understand why! Will definitely be making use of the services again.

I was impressed by the service and the care shown by the garage. While they may not be the most competitive on pricing, they earn the difference with reliability, speed, and service. They were very helpful and cooperative in solving my car's issues, and I'd be happy to recommend them.

I've been using cheltenham and Gloucester auto Centre for years now for all my cars and will always go back. They have always given an excellent, friendly, reliable service. I would and always do recommend them 👍🏻

the best service I have ever received . This will be my new garage now moving forward . Very friendly and fast

Very friendly company from the get go, soon as I rang up so polite. Very clear on what was wrong with the car to my partner and explained everything. They even gave my partner some advice how to handle the situation we are in with the car. Great garage

Very professional in every sense. Exemplary service. Highly recommended.

Car went in with an unexpected breakdown. The team kept me informed at each stage and swiftly found and repaired the fault.
Would definitely recommend and use again.

Excellent service from start to finish. Will be recommending to others.

Friendly, knowledgeable and accommodating.

Really impressed with the level of knowledge and service received from this garage. I had just moved to the area and hit a pot hole - this garage helped me out and went above and beyond. There were a few services they didn't provide (refurbishing alloys) but put me in contact with a local trusted vendor who did excellent work at an affordable price. 10/10 recommend and will definitely use for... Read More

Very professional and friendly service

Used this company for over 10 years, always been good with customer care, they call you before doing anything extra, full service gets you a valet (no more dog smell in my case 🙂) I regard the team as good value for service, would recommend

Just had some great service rom this garage, very pleased with the technical knowledge and level of information they can provide about vehicles. First rate, I recommend to my friends and family. Added bonus they are genuine and very pleasant, there is a very comfortable reception area should you wish to wait.

Professional and friendly service again.

Very pleased with the quality of service and communication I receive at this garage, combined with the good feeling that my vehicle has been checked and safe to drive.

VW transporter service and MOT. I was pleased with the quality and price. An efficient setup. Would recommend and use again.

Truly wonderful service with extra friendly help and advice and nothing ever is too much trouble. Brilliant and a very very happy customer with absolute faith in everything they do for me.

Fantastic & very quick service for an MOT on our works van! Would highly recommend.

Friendly staff, flexibility with drop off and collection, and both my husband and I have had issues sorted that other garages failed to notice/fix.

Fantastic customer service and communication. Would definitely use again and recommend 👍

Reception staff helpful and friendly and mechanics don’t rip you off

Once again, Cheltenham and Gloucester Autocentre surpassed all my expectations. Front of house team are wonderful - knowledgeable, welcoming, and kept me regularly updated with progress.
Fantastic turnaround, despite having booked at very short notice.
Thank you!

Absolutely fantastic service, super friendly staff and really fast fixing our car. Got the part much cheaper than expected and we got the car back really fast. Super impressed Thanks Martynn & co
Skoda fabia lady

Excellent service and communication. Was really easy from start to finish and they explained everything really thoroughly throughout. Highly recommend!

I would not go anywhere else

Always friendly and helpful, the online booking is really simple to use and the text reminder is really useful, highly recommend this garage for your MOT and service 👍🏻

The staff were honest about my vehicle diagnosis - very important. I was kept informed as to what was happening with the work on my vehicle - very important.)

Well organised, professional staff who were very helpful in getting my urgent MoT sorted. Reception staff and technician were brilliant.

Great service and top repair shop. Would recommend them.

I've been going to C&GA for many years now and will continue to do so for many more.
Friendly courteous service, a rare find.
Always a pleasure going there.

I'm very impressed with all aspects of CG Autocentre, and will be using you as my go-to from now on. Friendly and efficient staff on the service desk and some good, conscientious mechanics. Very happy with my experience today!

Called up with slow puncture issue, and fit in straight away. After a short wait (and a free coffee) puncture was repaired for the fraction of a cost of a replacement tyre and I was on my way.

As always friendly, efficient and happy. Needed some work done, they quoted for the worst but only charged for the actual work required.

Great service and value for money with my broken car and they also helped me get my motorcycle started when it malfunctioned at their garage , first class 🙏

Excellent service very polite and friendly staff.

Excellent service and value for money as always.
Also thanks for the clean car !
Mr R

Excellent service as always. Always gives clear advice on what does and doesn’t need doing. Reliable and good value.

Will certainly use them again. Very friendly, efficient, honest service!

Excellent customer service. These people are very helpful, keep you well informed, and do what they say they will do. Never any delays

Always professional and very transparent regarding work completed and price.

We've been using Cheltenham and Gloucester Auto centre for a number of years now, for services, MOT and to resolve faults, particularly DPF issues. They have been far better than the Land Rover main dealers that we previously used and have fixed DPF issues where the main dealer was not able to diagnose the problem (or not willing to properly investigate).
All communications and... Read More

Great comprehensive service and MOT at a good price with advisories quoted for without pressure to get done immediately. Lovely friendly service with great communication, couldn’t fault at all 🙂

Really pleased with the speed of service and how regularly was kept informed of developments.

This Garage has been used by my Wife and I for over 20 years. We have had several cars in that time and even when we moved over 25 miles away, we continued to come back for all services. We will support this Garage still while we are able to drive, and recommend it to anyone we know. We are now back in Gloucestershire and continue to use this Garage.

So helpful. They fitted in our son's French ex.'s car when she had a problem with oil loss at very short notice. It's allowed her to drive back to France today. We're very gratef

One of the main advantages for me is that C&G auto is very near my home, but I find their customer service, warm comfortable and inviting reception area, extras (eg valet, external wash and update texts) above and beyond any other garage I've used. Help with the main mechanical issues and extra advice eg checks re mot advisories, were also brilliant. Thanks

Megan unusually gracious and helpful. Called me when I was 5 minutes late to my appointment and talked me with directions right in to the forecourt; cup of coffee and made sure I was settled down. Mechanics ' work swift , effective and clean.

Highly recommended. A great team providing excellent service.

Quick to respond to my initial email, and great service on the day. Great job all round, thanks!

Very friendly family run business. Make you feel like a valued customer. Great service and value for money.

Have been using this garage for several years always friendly reliable and excellent service.

Very organised and eager to please Obviously the place to go.

This is the only place I have taken my car’s over the years. Always a smile in the ladies faces in the office, they are so helpful. They never rip you off.
Definitely recommend using this local garage.

Full service, MOT and bumper replacement. Staff friendly and helpful, keeping me up to date on progress. Have been a customer for quite a while, and found their service to be consistently above average in all respects.

we have used this garage for over 10 years and have always had very good friendly service. nothing is too mutch trouble,the staff are always very helpful. we have told our friends about it and now they also go there. highly recomend it.

Great company. Friendly & honest

Great and friendly service. Always use C&G.

Wonderful staff, great service. As a women I feel this garage is not in to making money out of me for made up issues, I trust them to diagnose problems with my car that are legitimate, costs are reasonable, with a full service you get a valet too. I have used them for over 5 years and would not consider going anywhere else.

This Garage has been used by my Wife and I for over 18 years. We have had several cars in that time and even when we moved over 25 miles away, we continued to come back for all services. We will support this Garage still while we are able to drive, and recommend it to anyone we know.

I've been using this company for more than 12 years and never been let down. Their service, integrity, VFM and communication is unrivalled amongst other garages and I wouldn't take my car anywhere else for servicing, MOT or general repairs. Thank you Martin and team :-)

Very friendly and helpful staff that managed to book us in same day and rectify the issues that we had with our car. We had a long journey ahead so this helped us massively. The staff recommended somewhere that we could eat nearby while we waited. the professional and friendly manner of the staff we encountered was welcomed as our day could have panned out much worse than it did.

I have been visiting Martin and his team for many years. I found honesty from my first contact. Any work is agreed prior to proceeding so there are no surprises when the vehicle is returned. I can honestly say, I would, and have, recommended Cheltenham and Gloucester autocenter to many friends and colleagues who have made the same observations and comments. They too are now regulars. Well done... Read More

The Customer Service experience provided by Cheltenham & Gloucester Autocentre was absolutely brilliant & amazing, extremely professional, friendly & helpful staff members, kept me updated throughout the day as to the progress of my car repairs by phone and managed to complete the work for me to collect my car back on the same day. The quality of repair work undertaken was excellent. The cost... Read More